Reserve & Collect
Choose your collection point

How it works

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1 Select your pick up point

Let us know your departure date and terminal so we can show you the best product selection available.

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2 Browse & reserve

From beauty and accessories to food and drinks, reserve items online starting 30 days before your international flight.

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3 Collect & pay in store

Once you’ve arrived at the airport head to our in-store collection point where your order will be waiting for you. Payment is made at the time of picking up.

Get the best of duty free

Select your collection date and location before you shop to see our best range of available products.

Choose your collection point

Stress-free shopping

Browse and reserve up 30 days before you travel, so there’s no more rushing at the airport.

Travel exclusives

Take advantage of travel exclusives from big name brands and scoop up products you won’t find anywhere else.

Special savings

Enjoy special offers and extra savings only available when you Reserve & Collect online or via the Red By Dufry app.

Get rewarded

Join Red By Dufry and collect points as you shop to unlock exclusive member offers, discounts and prizes.

Join Red By Dufry

Travel like never before with our global rewards programme. Enjoy exclusive rewards from day one.


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When do I pay for the items?
Payment takes place in store when picking up your order the day of your international flight.
What forms of payment do you accept in store?
We accept USD dollars, euros (except €5oo bills), Argentine pesos, Uruguayan pesos, Chilean pesos, reais, American Express, Mastercard, Visa, Diners Club and Cabal credit cards. And Maestro, Visa debit and Cabal 24 debit cards.
What happens if my travel plans change?
We will keep your reservation ready until 24 hours after the departure of your flight. If you need to extend that period, please contact our Customer Service. If you need to cancel your reservation, please contact our Customer Service.
How long before I travel can I place my order?
You can reserve within 30 days and 12 hours before the flight